Video Editing Service

Get expert video editing services by a company that has been editing videos for some of the largest companies in the World for over 10 years.

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How Our Video Editing Services Work

At The Customer Story, we have edited amazing videos for a large variety of clients and industries. Our goal is to make the process easy, simple and affordable for you. No hidden costs. No stressful back and forth dialog. Just great video.

Personat desk video editing using adobe premiere
Red and black illustration of event space

Step 1: You Provide the Raw Footage

Once you sign up for our service we create a dedicated cloud folder for you to upload footage to. We can also receive mailed hard drives from production if it is easier.

A globe and film reel indicating video editing with a red play button

Step 2: We Edit the Video

Your dedicated video editor uses his experience, professional video editing software and creative skill set to edit the raw footage into engaging and compelling video. No time length restrictions. And we can even provide motion graphics, animations, stock video, and royalty free music at no additional cost.

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Step 3: You Review and download the Video Files

If you're not happy with the finished video, you can make unlimited revisions until you are. We take pride in creating incredible videos from your raw video footage, and we are confident you will be happy with your video project.

Close up adobe premiere video editing software project

Why Use The Customer Story's Video Editing Service?

Video creation has traditionally been a very difficult task. Either you do the video editing yourself and spend countless hours of your life making great video content, or you try to hire an expensive video editor and sift through 1,000s of reels and videos to find the diamond in the rough.

It's time to push the easy button. Being a traditional video agency for over 5 years before launching our video editing service, we have perfected the finding, hiring, and training of the best video editors on the planet.

Now you can get a trained, skilled, and dedicated video editor right away with none of the legwork. When you sign up for one of our services, you receive a dedicated video editor who learns your business and preferences and is committed to providing the best video editing service you have ever received.

What Sets Our Video Editing Services Apart?

Experts in Business video editing

Unlike a lot of services on the market that cater to youtubers and creators, we have extensive experience creating corporate videos for large corporations who have a brand they need to protect. Your reputation is our reputation we are a video editing company that understands the importance of your brand image.

Great quality and great communication

A lot of companies hire the cheapest overseas labor they can find and the quality suffers. At The Customer Story, we hire phenomenal editors with experience and vision. We typically review 200-500 reels before we even bring someone into an interview.

All Inclusive Video Editing Services

We don't charge extra for any of the necessary details to make great online videos. Stock video, royalty free music, motion graphics and animations, storage for your video files, color correction, and more. You provide the raw footage and initial video clips, we'll take care of the rest.

Woman at computer video editing with a unique desktop computer tower next to her
Corporate woman sitting at desk using video editing tools to edit a video

What Companies Are the Best Fit for Our Video Editing Services

In order to provide the best video editing services we can, we believe we can't be for everyone. As we mentioned, our background is in corporate video working with some of the world's best brands.

With that said, we are a great fit for companies who see the value in professional videos that elevate their brand. We can edit commercials, online video of all kinds and more.

Our Video Editing Packages

Check out the video editing packages below, or reach out for project based projects or larger scopes. We can't wait to Hear from you!

Part Time Video Editing Services

  • 40 hours per month

  • Approximately 5-10 Videos

  • Professional Video Editor

  • Professional Project Manager

  • Unlimited Revisions and no length or size restrictions

  • Free music, b-roll, animations and motion graphics

Full Time Video Editing Services

  • 40 hours per week

  • Approximately 20-40 Videos

  • Professional Video Editor

  • Professional Project Manager

  • Unlimited Revisions and no length or size restrictions

  • Free music, b-roll, animations and motion graphics

Scale Video Editing Services

  • Multiple Editors

  • Unlimited Videos

  • Professional Video Editors

  • Professional Project Manager

  • Unlimited Revisions and no length or size restrictions

  • Free music, b-roll, animations and motion graphics

We also offer project based pricing and larger packages. Contact us to learn more.

Our Video Editing Work

From the Blog

How Great Video Editing Can Supercharge Your Video Content Strategy

How Great Video Editing Can Supercharge Your Video Content Strategy

Learn how a good video editing can supercharge your video marketing strategy ...more

Video Editing

March 14, 202322 min read

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Don't Take Our Word For It

Hear From Our Clients

Headshot of Kevin Dooley

“The Customer Story is a great partner in producing video content. High-quality work and total professionalism is the name of the game.”

Kevin Dooley


Headshot of Katie Schenck

“I loved working with Jacob and the Customer Story team. Jacob is extremely responsive, very flexible to change up the shoot at a moment’s notice or jump in to edit the final video. He is always punctual… and ready with ideas on how / where to shoot. I always know I am in good hands with Jacob and have been able to trust him with the utmost of professionalism in front of very high-level clients on a regular basis too. He’s excellent!”

Katie Schenck

Ballyhoo Blue Workshop

Headshot of Lindsay O of corporate company Epicor

“The Customer Story is a phenomenal business to work with! Jacob is easy to work with, provides quality production, and delivers on-time content. I look forward to working with him again.”

Lindsay O.

Epicor Software

Frequently Asked Questions

What types of videos do you edit?

Unlike many other services, we don't restrict on the type of video you want to edit. Obviously larger video projects take more of your allocated hours, but we are happy to work on hour-long presentation videos or 6 second ads for your youtube channel.

What is the typical turnaround time to get a full video edited?

I know everyone hates this answer...but it depends. A 2 minute testimonial with 12 hours of interviews takes much more time to turn around than a 2 minute testimonial with 3 minutes of footage. We're happy to provide rough time estimates when you are allocating projects to your team to help you be most efficient with the video editing process.

What if I have slow internet and can't upload the footage?

No problem. Put the raw video on a hard drive and ship it to our office and we'll take it from there.

How do I communicate with you?

Each client has a dedicated project manager along with their editor. You will be able to communicate with both in order to make sure your projects stay on track.

Can you add b-roll and music to the final video?

Absolutely and that is included in the cost of your plan

Is there a length or file size limit to the raw video I provide?

No, unlike other services we don't have a limit. Just be aware that larger files do take longer to either upload or to ship and that may lead to longer than normal turnaround times.

What video editing software do you use and can you share the project files?

Our editors use FCPX and Adobe Premiere. We are happy to share project files when projects are completed, just be sure to share this request with your project manager.

Are there any contracts or cancellation fees?

Nope. Cancel whenever you'd like!

More Questions? Contact us and we'll be happy to jump on a call and discuss any questions or concerns you may have.

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