Telling stories that build stronger brands

High quality and professional video testimonials for technology and SaaS companies.

Customer Testimonials

Written testimonials are great, but when a future client gets to watch a current client describe and discuss their experience with your company, it elevates their need to work with you to whole new level!


Remote Testimonial Videos

2020 was a year that changed everything. In many ways, it accelerated the adoption of remote communication tools. In fact, many companies have switched to an all remote workforce. You can still capture great testimonials from these customers.

Event Testimonials


As in person conferences start becoming a regular thing again, take advantage of all of your partners and customers being in one place and capture a high quality testimonial (or two or three).

No Passport Required

We work with clients all over the world and our goal is to make the process of capturing amazing, high quality testimonials easy. Whether you need to capture remote testimonials, on location testimonials, or event testimonials, our team can handle all aspects of the production with no added travel costs, and without the need of someone from your team traveling. Get great content at a great price. Contact us to learn just how simple we make it!

Our Core Values

Our core values are: Community First, World Class Expertise, Always Learning, Dedicated to the Client, and Transparency and Ownership.


We stand by these core values and make sure we live by our mission and goals to help you achieve yours!

Partner With Us

No matter the size of your company, we want to help you promote your business and close more deals. We are testimonial experts and can help you craft effective and engaging videos.

Think Outside The Box

We firmly believe that the best people to market your technology products, services and/or software are your customers. The authenticity that testimonials provide is impossible to match with any other asset.


Close deals faster, and connect with your future clients through testimonial videos from your happy and satisfied clients!

Our Work

Blogs, case studies and other written content are a great first step in content marketing, but if you are leaving out video testimonials, you are missing a great opportunity.


According to Forbes Insight, 59% of senior executives would rather watch a video than read text.


Videos lead to brand awareness.


65% of those who view a video end up visiting the vendor’s website.


Brand awareness leads to sales. 50% of people who view an online marketing video end up making a purchase.

Don't Take Our Word For It

Hear From Our Clients

“The Customer Story is a great partner in producing video content. High-quality work and total professionalism is the name of the game.”

Kevin Dooley

Rackspace

“I loved working with Jacob and the Customer Story team. Jacob is extremely responsive, very flexible to change up the shoot at a moment’s notice or jump in to edit the final video. He is always punctual… and ready with ideas on how / where to shoot. I always know I am in good hands with Jacob and have been able to trust him with the utmost of professionalism in front of very high-level clients on a regular basis too. He’s excellent!”

Katie Schenck

Ballyhoo Blue Workshop

“The Customer Story is a phenomenal business to work with! Jacob is easy to work with, provides quality production, and delivers on-time content. I look forward to working with him again.”

Lindsay O.

Epicor Software

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