About The Customer Story - A San Antonio Video Production Company

Based in San Antonio, TX The Customer Story helps businesses grow through the use of online video and commercial campaigns. With over 9 years in corporate marketing expertise, we help our clients with a wide range of corporate video production – with customer testimonials, event marketing, product marketing and more.

What makes us different

Here at The Customer Story, we put our clients first. We are absolutely dedicated to providing them with world-class, high quality marketing assets in an efficient manner. We also help our clients distribute those assets, and develop strategies for using those assets in the most effective way possible. This drives more revenue for our clients, allowing them to grow their businesses.

If you are still reading this, that means you are dedicated to finding a partner that can deliver, that you can trust and rely on. The Customer Story would love to be that partner. We are dedicated to providing world-class service alongside with our expertise and vision. Give us a call or shoot an email to get a hold of us today.

Meet the Team

Jacob Forbis

Jacob Forbis


After working full time for a large tech coming for 6 years, Jacob branched out on his own in 2017 to start The Customer Story. When he’s not filming, editing, or strategizing for his clients, he’s spending quality time with his wife and daughter.

Brandon Streeter

Brandon Streeter

Video Producer

Brandon joined the team in 2020 and helped elevate The Customer Story to a whole new level. A recent transplant from West Virginia, Brandon spends his free time with his wife and dog.